Ordered and paid £60 for dog chews on 5th May. I’ve spent the last three weeks sending 7 emails to them and this is what I get back every time!!… Hello I’m sorry your order hasn’t arrived, I shall chase it up with our warehouse and ensure that it is despatched straight away, you should receive your tracking shortly. I am so sorry for any disappointment caused, please do let me know if I can help any further. Warm regards Amy 🐾️ Customer Service Associate I’m unable to speak to anyone as they have never answered any of my calls. I’m surprised that a UK company can stay in business with this disgraceful service. I’m not expecting any contact even after this honest review