Ordered a dog bed. Long story short. Emails sent. Messenger message sent. They stoped replying to my mails and messages. No bed was dispatched. Had to then raise a dispute with my bank. A few days later a credit was sent back to my account. Very poor customer service and communication. This level of service puts me off buying from small uk suppliers and drives the customer towards big corporations who know the value of its customers.
1 year ago
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