This company has the greatest stuff, but the WORST customer service. I have been burned before and keep forgetting and coming back, but this time was too much. I was online shopping after receiving a 15% voucher code via e-mail. I saw the same code online (no expiry time listed). I then spent over an hour browsing their (admittedly beautiful stuff) only to check out and find the code not working. When I called, they said the code had expired - 2 minutes before I checked out! After being on the site for over an hour! "Nothing they could do", apparently - but having run my own website for years, I know companies can always honour a discount. They have become greedy, soul-sucking corporates now, who don't care about their customers of 15 years so I won't be shopping here again.