**Is this a scam website?**
Ordered a Christmas present on 8th December. Was informed that it was on its way 9th December. Today is 21st December and it has still not arrived. It appears to be impossible to contact any one at the company:
- Conveniently, their phone lines are down and not working
- Complaints page on website does not exist
- No clear process to deal with a scenario like this
- Sent emails but had no response
A complete waste of my time trying to contact them and I am now missing a Christmas present.
Very disappointing experience.
3 years ago
notonthehighstreet has a
4.0
average rating
from
144
reviews
