I ordered a personalised Christmas card for my grandchildren on 2/12/21, when it hadn’t arrived by 15/12/21 I contacted Not on the High Street and received an email saying it I would receive it by 17/12/21 ,I am still waiting ! I have tried contacting the seller but to no avail. Today I sent an email to Not on the High Street but the automated reply said it would take up to 3 days for my message to be dealt with. I am extremely unhappy with the service ,or should I say lack of it. All I want to know is where my order is and I’m finding it impossible to speak to anybody about it. It is now too late to post this card in time for Christmas! Very disappointed!!!!!