Poor greedy company. I made an order on Sun, 14 Jun, 08:47 AM and after less than 2 hours on Jun 14, 2020, 10:28 AM i sent them an email asking to cancel the order. Well surprisingly they answered the day after stating that the order was already manufactured, in less than 2 hours on Sunday and they could not cancel it. Apparently they reiceved the order and didn't receive the "cancel order", realistically they just ignored it. After 2 days without giving the option to agree or not, they cancelled the order and stated: "As a goodwill gesture, we have refunded this order less £10". "A goodwill gesture" what a joke they are? what a greedy company, no buyer's protection, no customer care, just willing to get your money once you are caught in their net.
4 years ago
notonthehighstreet has a
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