Sharon at customer service communicated very well during the ordering stage. I had a quote from Hanson garage and Sharon beat their offer by a small margin. On the installation day two guys came and done the work swiftly and neatly. They did forgot to bring cement fillet that I requested though but they explained how I can do it easily myself. The main reason I chose Nucrete is that they only require payments after the install, which is a hard NO for a lot of other companies. I would recommend Nucrete to others.