BAD & SNEAKY NURX business‼️‼️‼️ TERRIBLE customer service‼️‼️‼️‼️ NURX did me a favor, because of their thievery, a quick google search & RedBox RX is much cheaper. NURX changes your order without authorization. Then refuses to refund the charge when brought up to customer service's attention. I chose to not subscribe to the Tretinoin product, instead I chose to order it as 'one time purchase' each time. because I always have way too much product remaining when NURX wants to send out the next subscription. 1st order, no problem. 2nd order, still not a subscription, but there was a confusion in the size. It was a size larger than I thought I had ordered, meaning much more expensive than my 1st order. After going back & forth with customer service, I accepted the larger & more expensive product thinking it was my error in ordering. Now, without any additional contact from me, I am suddenly on a subscription with an automated $93.- withdrawn from my account. I spent all day trying to reach someone at customer service to cancel this last order & to cancel the unauthorized subscription. I have repeatedly asked for my money to be refunded with the cancellation. NURX refused to refund the $93.- The product is great but it will be the same product at other online companies for Tretinoin. I will NOT be ordering from NURX again. Extremely ticked off, former customer.