This has got to be the worst company i have ever dealt with. I ordered 3 pallets of sandstone that took far longer to deliver than expected, then more delays as they apparently forgot to send some of them out. when they arrived some were broken in 2 and more than half had large chips and or pot marks all over them. These were honed slabs for a square pation in 4 sizes. When i reported this their reply was to say chips were acceptable and would some how dissapear when pointed and the broken ones could be used as offcuts. I have been in the trade for years and have never known any company take this stance before. I told them to have them all collected to which they said there would be a restocking fee, so in other words they would sell them again to someone else. and if even 1 more was damaged sending them back they would charge me £200. Talk about double standards. Anyway My bank and possibly the courts will deal with them now. I am hoping that people reading this will have a google search for better companies that are out there.