I recently made my first purchase with Oasis. It was shipped out the same day however it didn't arrive when it was supposed to. I waited a couple days and nothing so I emailed them and asked if they could trace the package. They responded in fifteen minutes and told me they would check. The very next morning I had an email from them stating it was out for delivery! The customer service is amazing! As for the product I have only tried one kind, Gold MD, and I love it!! It's so relaxing and exactly what I was looking for!! Also great pain relief! I will review the other strains after trying. I will definitely be ordering from them again!