I have no problem with Oasis at all. Great service but it's the product where the problem lies. I have bought and tried three "different" Red offerings with no really "feelable effects". Up until three months ago, for the past five years I have been using a different supplier in California, also with great services but his prices were way too high and that's why I switched to Oasis. I am seeking a prouct that actualy generates an "feelable" sensation of well being with with an sedating effect. So far, after three differant "RED" offerings that just hasen't happen. Very disapointing.