Start by saying even if I was paid I would NEVER visit this cinema ever again, from the start was just awful. So understaffed waiting long time in queues. When I finally got to the till and paid for drinks and food I was then sent to the end till to stand in another long queue to be told that they couldn't give me 1 food item and have to wait again keeping in mind the film was starting in 3 mins time. So had no other choice to get a refund. So then the manager singled out Only us in front of everyone, stopping us by saying hold on you haven't shown code to walk on in, but the guy scanned our code to go in this was because she didn't like the fact that I asked for refund on item that I was charged for but they couldn't make in time for film. No bags of sweets or crisps nothing to choose from.They had no trays for drinks, the lids didn't fit the drinks so couldn't hold them without them spilling everywhere. Seats were so bad we stayed 20 mins into film and walked out. Wouldn't recommend this place Belfast Victoria Square. Absolute disgusting experience.
1 year ago
Odeon Cinemas has a
2.4
average rating
from
36
reviews