Like many others here, I have fallen foul of this initial £23.99 payment only to be informed that this was just for "pre-checks" and the actual unlocking fee is ANOTHER £48. Interestingly, the pre-check report confirms everything I already knew anyway and is totally bloody irrelevant! In my particular case, I was aware that the old Galaxy S7 I had was locked to Vodafone and if I simply put a SIM in it (cheap PAYG) and made it operational again for 30 days, I could then request a FREE unlock from Vodafone using their online form. Because I wanted to get this process completed within a couple of days, I decided to pay the £23.99 and get it sorted....stupid mistake. These thieves are hiding a total rip-off operation behind a cleverly designed website which falsely leads you to believe that you will get your phone unlocked for the prices they advertise.... not a chance in hell. I doubt there is a single person that has used this site that hasn't had to pay the "possible additional charges". Immoral operation that should be shut down by Trading Standards for deliberately misleading people.