AVOID. SCAM. It was recommended I took the “pre-order” option which cost £23.99. This sounded about right for a phone unlock to me from the little I know about phone unlocking! I was advised this would take 1-24 hours... this took 4 days. And was only a check to see if my phone could be unlocked 🤷🏼‍♀️ They wanted a further £70 to unlock my phone! They couldn’t advise me why this cost so much or how they could justify the cost of the “pre-order”, in fact they ignored most of my questions in all my emails and just spouted off the same nonsense over and over which was not helpful to me at all. Horrible service. Total rip off. DO NOT USE!