I returned a dress to Oh Hello as it did not fit properly and was of poor quality, not worth the price tag.After a few days the dress was returned to me with a note saying it was rejected due to what they said was make up stains. At the time of trying on this dress I was not wearing any make-up. So the stains did notcome from me.I have always been careful when trying on dresses in case I need to be returned them.In all my years of shopping online this has never happened to me before,but in reading a few reviews,it appears that it is a regular thing with this company. I will not be shopping with this company again because if the item isn't suitable it's easy for them to decline the return and keep your money.I will be following up on this.