I own an OKI C511dn that I purchased 2 1/2 years ago but have not used it for 2 years. When I took it out of the box it jams when printing more than one page. The printer was working perfectly when it was put in the box and has only printed just under 400 pages. I contacted technical support who instructed me to send them in the details which I did. One week later I received an email telling me they cannot help me as the printer is out of warrenty which obviously I knew and told the tech support team when I spoke to them.
I am dissappointed that a large company such as OKI will not see the benefit to help me as this printer has printed less than 400 pages in total and should be working perfectly despite its age. I will not be buying another OKI printer.
6 years ago
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