I booked the 2 night London stay with Lion King tickets in May for my partners birthday, 1 day before (August 6th) were due to leave on the train i recieved an email stating I’m writing with some unfortunate news that there was a mix up with your tickets and we didn't have them" I spent the whole night before we were due to leave searching for a Hotel and Lion King theatre tickets when we should have been relaxing. The only thing i was offered was to watch another show which was no good as we specifically wanted to see the Lion King. The option to go at a later date was useless as the train tickets were already purchased. All in all it cost me around £200 more than it should have just to go see the show due to booking everything 10 hours before we were due to leave. The whole ordeal was a nightmare and in return i was offered a £40 voucher as way of apology to use with them....... Needless to say i won't be using the voucher. I'd give zero stars if it was available.