I booked a 1 night stay with Thriller show and was told there was not enough seats available for 4 people to sit together on the day I wanted so had to book the next day. I have had to contact them every step of the way. Customer service is terrible! You try to phone and are met with an answerphone which they NEVER get back to you! I left 5 messages and wasn't once phoned back. Emailing is just as bad it takes 3 days. I am travelling tomorrow and although had an email confirming booking I am still waiting for the booking vouchers to take with me with all the details on. Would not recommend or use again!