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Anonymous
Terrible customer service. Paid £5 for next day delivery on a Thursday (cut off is Friday 12pm). Didn't receive order until Monday... They refuse to refund the delivery fee even though I have shown proof of purchase time. If I wish to return the full order as I'm unhappy with the service, they'll make me pay for the return! Overall a terrible experience - won't refund a £5 next day delivery charge which the failed to fulfil on a £50 order.
1 year ago
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