I’m writing this review to warn others about my experience with an eBay seller called Onlinehomeshop. I placed an order that arrived damaged on 24th March. I initially opened a case with eBay but closed it in good faith after the seller assured me a replacement would be sent and that I could dispose of the damaged item. Seventeen days later, I had still not received the replacement. Despite following up every few days, the seller only offered vague, repetitive responses and no tracking details or proof of dispatch. It became clear that I was being misled and that the promised replacement was never coming. I have a full record of email exchanges where the seller promised a replacement, but each time I contacted them, I received the same robotic message that never addressed my concerns directly. In the end, I had no choice but to open a claim with my bank, who thankfully refunded me — something the seller failed to do. While I did get my money back through my bank, the seller kept the original payment, provided no replacement, and failed to honor their basic responsibilities as a trader. This is, in my view, fraudulent and unacceptable behavior. With over 2.3 million items sold on eBay, I can’t help but wonder how many others have been left in similar situations. I’m sharing my experience to ensure other buyers don’t have to go through what I did. Buyers beware.