I gave them a call to see if they could pop round to clear a king size mattress, old internal door, old style blanket box & a 4 seater sofa crane frame for my elderly mum, the young lady I spoke to was really helpful & polite and booked the collection for two days time which then I had to change via email early in the morning on the day of the pick up & before I knew it I had received an email back letting me know that it had been rebooked for the following day. The young man that called to collect the item's was polite & took the items away with no problem at all. I can highly recommend One Waste Clearance