This service is a complete scam. I had hired them as a tutoring service to help me with a class and they promised me guaranteed results as well as a refund if I was unhappy with the service. As time went on they were not even tutoring me and only making demands for more and more money. They would charge me fees for the service and then never deliver the desired result. When I asked to stop the service and refused to pay more money, they threatened me to send all the information to my school and made me look like I was the evil one. When you first sign up, they claim they are professionals and they uphold confidentiality when it is the total opposite as they later lie, blackmail and manipulate you only for more money. Please do not use this service and stay away. I lost a lot of money and they "guarantee" refund but it is all false. They prolong the situation and will only scare you with fake information and just a totally fake service. Biggest SCAMMERS I have ever experienced. The group also poses as "American" but they are really a bunch of Pakistanis.