DO NOT USE THIS COMPANY FOR GROUP/STAG/HEN BOOKINGS. DO NOT BE FOOLED BY LOWER PRICES. FALSE ADVERTISING. PRICE INCREASED 12 HOURS LATER PRESSURE SELLING TERRIBLE CALL WAITING TIMES, (1.5Hours per Call) NON ABTA MEMBER GENERIC CUT AND PASTE RESPONSE FROM COMPLAINTS TEAM The prices advertised and you pay a deposit for are not guaranteed. They are an agent between hotel/airlines so the price will go up from the price you pay online which effects GROUP BOOKINGS. This information is not stated on any booking/payments pages. To call them to amend or discuss a booking, you will be on HOLD for 1hr 30 per call and will need to make 4/5 phonecalls. They transferred me to a the amendment team after they had gone home. NOTE: The amendment team closes at 16:00. If they try to transfer you after this time, its because they are getting rid of you OR the staff member is incompetent. DO NOT USE COMPANY AT ALL COSTS. GO ELSEWHERE. UPDATE: I got a phonecall 30min from posting this review on Trust Pilot.. They were still NOT able to answer why during the booking process that its stated ANYWHERE that this is NOT the final price. All she could do was apologies on behalf of on the beach for them false advertising prices and that there is nothing she can do. She kept stating that this is clearly stated AFTER you have paid your deposits. I clearly told her repeatedly that is not the issue, it's not STATING that the price you put a deposit for is not the final price I am paying for. See for yourself and do a dummy booking. NOT ACCEPTABLE. She advised to continue with sending a complaint to their department and STILL she could not change anything. The whole purpose for the phonecall was to be able to respond to this post with a generic reply. "prices are set by the suppliers/airlines and can easily change outside of our control (sometimes even in the time it takes you to fill out your details online)"