The most stressful experience ever! Company is based only on automatic payment online, after taking payment no support is offered at all. Firstly, our outbound flights were cancelled and I was told that on the beach is taking care of that, however several weeks later I had no any information about new flights. I had to chase for weeks to find out what could be done, however no support were offered! They didn't answer any of my messages. After many weeks they sent me message that nothing can be done. I had to arrange the flights by myself, but it took me weeks to get their confirmation that I can arrange it on my own. Meantime, all cheap and convenient flights were gone. Now, I'm abroad but my inbound ticket, that was arranged by on the beach, is nowhere to be found. "Help line" doesn't work due to COVID, they don't respond messages ( of course). I'm 17 hours to my trip and I cannot obtain boarding passes.