Booked hotel only with On the Beach in Thailand and it showed free cancellation before December 2023 in big print. Now we've changed our mind and cancelled the booking, On the Beach charged me £150. Due to current financial crisis in UK and personal circumstances we've decided not to go this year. On the Beach failed to look after their customers.
1 year ago
On the Beach has a
3.5
average rating
from
1,187
reviews
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