Booked a package holiday to Benidorm yesterday. Paid a small deposit. Today I had a phone from them to say the price of the hotel was now going to be almost double and did I want to continue with the holiday. I said no and asked why this has happened to be told they are just a third party and when they contacted the hotel to book it the price had gone up. I have been checking the exact same holiday on the website and it's still showing as the price I paid for it yesterday. Surely if the price of the hotel has gone up then it should be amended. Thankfully I only paid a small deposit as I now have to wait 5-7 days for a refund. I had an email to say I had to collect the refund by logging into On the Beach and go to the refund page. I have spent all day trying to call them but their phone is constantly engaged. I have used On The Beach lots of times in the past but I won't be booking through them again after this and reading other reviews