Stay away. First time booked flights was okay, no delays or whatsoever. Second booking was created 2 months ago, now checking my booking status and flights are completely off from my booking. Contacted the airline they said someone called and changed dates. I spoke with On the beach customer service and they said the airline cancelled the booking ( which is lie ) . Miscommunication, misleading information, probably making money on cancellation fees.. Airline doesn’t make refunds, now I need to make a case which I can’t find where. Only 3 weeks before holidays I have to cancel my bookings and all because of this “good” holiday company. Avoid if you want to enjoy your holidays … Well you lost a customer !
1 week ago
On the Beach has a
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