Will never ,ever book with them again. Booked the holiday before the govt implemented the restrictions ie essential travel and guaranteen. I emailed them sever times to change the destination from spain. Just had a generic computer reply. Rang for weeks on and off .line permanently engaged.one day at work I rang f4o.8.20am till 4pm still busy. I then cancelled due to govt advice and low and behold they wont give me my money back. So now they are above the law. I've literally given them my money for nothing. I've also crossed referenced their hotels and alot are not open especially tenerife and Spain and still they are on the website for someone to book Terrible service .I want my money back!!!!!!!