The process was great. The design interface was easy to work with and I was able to get my design the way I wanted it within about 30 min (and I'm picky). Email communication was quick and easy. We were notified when the printing started and given an estimate on delivery. It was a few weeks out, but the shirts actually arrived early and are great. Good quality shirt and bold print that shows off our logo well - everyone loves it! Exactly as promised and at a much better price than several other sites. I've ordered from other sites in the past, but will go back to Ooshirts in the future.