Purchase a vintage Celine bag on 26 July 20, the bag came from Japan and arrived in Singapore on 28 July evening, no doubt delivery was quick. However I am encountering some tax issues with custom, bag was purchased in SGD (Singapore Dollar), the invoice custom received was in USD, as such I have to pay nearly $100 more for someone mistake, with that extra amount is making the bag not worth buying. Requested OFV to looking into this as the bag is still hold by custom. Waited for 3 working days no action, no support from OFV. I tried explaining to DHL in Singapore but they said they couldn’t help, it was shipper mistake. This is my first time buying from OFV , very disappointed. Issue not solved. Not seen the bag yet.
4 years ago
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