Complaint handling at Oponeo is a joke. After 2 seasons, cracks appeared on the premium tires after driving a long distance on highways. Oponeo rejected the complaint with the argument that the attached photos show scratched rims, so it was mechanical damage (and the rims were damaged even before purchasing the tires). Oponeo is trying to find fault with the customer. I didn't expect such bad customer service from such a large distributor.
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