After noting the company had a UK registered business address I ordered 4 winter wheels and tyres for a trip to the alps I had booked 2 weeks later thinking this allowed plenty of time for delivery. It turns out they were actually dispatched from Poland and Germany respectively meaning they took a full working week to arrive at the fitter's. When the garage came out to fit them it transpired the wrong wheels had been sent. After calling twice and emailing pictures of the incorrect item they accepted the wrong item had been sent and I was given a collection date. I was then informed the replacement correct wheels would not be dispatched until the wrong wheels had been picked up....despite this being entirely the fault of Oponeo. Sadly the replacement wheels will now not arrive in time meaning the trip will need to be rescheduled, resulting in a lot of stress, hassle, and losing the value of the hotel booking I had made. If they had simply dispatched a replacment straight away as is the norm this could all have been avoided. They made be good value if you don't mind the wait and don't have a deadline but otherwise it's not worth the stress. The worst online buying experience I've had in a long time!