My wife and I, both in our 80’s, realised that our hearing was not as good as we thought. We decided to have this checked and understood NHS had a long waiting list. Did not like the idea of large companies that advertise. We noticed that Optimal Hearing was close to us and rang them for an appointment and they arranged for us to both visit them within a few days. We are glad that we did this, Paul was very thorough and explained what he was doing and showed us on the screen what the results were. This was all in layman’s terms so we were able to understand. The hearing aids were ready a few days later. Appointments were then made to visit two weeks later to check everything and this was followed by another visit in two weeks to ensure we were happy and the aids were helping. We will be visiting every 6 months for a check up. We both feel the money has been well spent.