AlanB
Had lens replacement surgery in both eyes. Surgery went well and although my eyesight was generally better I struggled with reading and long distance. At no time indicated satisfaction and returned for appointment after appointment where they said I had to adapt to the lenses and the prescription was too low to justify further remedial work. Well I never did get used to them so within 12 months back to wearing glasses for reading and driving. Latest problem blurred vision in both eyes requiring laser treatment to resolve. Told the treatment isn't covered under their Lifetime Aftercare guarantee but could fix the problem for £395 per eye and the earliest appointment 2 months away. Lifetime Aftercare - not really, what they tell you and what's actually covered in print is very different. It will be sorted elsewhere in 3 weeks.
4 years ago
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