for weeks now unable to check the balance of my PAYG phone, with message response that they are aware of a problem and asking to try later. Had been like it for over a month and cust. ser. now said that unless you migrate to EE, Orange customers can not obtain balance via text. So why lie to us with misleading messages in response to balance request. Ignorant, arrogant and irresponsible service with no regard for paying customer. Outrageous - actually I blame EE
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