This review is regarding the EXTRAORDINARY!!! customer service at Orthofeet. On a Friday, I ordered sandals, then cancelled because I thought they would not arrive in time. The order was cancelled, and refund was made, but by TUESDAY, the sandals were delivered (to CA). The shipment process outpaced the cancellation, which was amazing -especially given that it was the weekend. The sandals were comfortable but not quite right for my fussy feet. So I am returning with the free shipping label being sent to me. I put them through so many hoops and they jumped through every one with flying colors. So sorry for the many twists I caused in my order but so amazed and appreciative by their stellar business practices. Thank you Orthofeet!