I purchased Sandals from orthofeet in January 2025. I put them away until April to wear. I wore them 1x and noticed they had 3 big round (circle) dots on the toe of the sandal - a clear defect. Customer service refused to replace them saying they had "wear and tear". I argued that this was a defect and they should replace the one sandal. This was in the 6 month warranty policy. These shoes are expensive -- and they sent a defective product to a customer and refused to replace it. Inexcusable. Don't order from Orthofeet.
3 weeks ago
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