Ounass is scamming customers!
My worst e-commerce experience. I returned my order with multiple dresses inside. At first they said they didn’t receive one dress, then they claimed it is damaged at my fault and they sent it in mint condition. I asked for photo with timestamps before sending and after they received it, they refused.
Ounass is refusing to refund me 2300 AED without even showing the damage on the dress at my request!
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