I was not satisfied with my experience with outdoor unlimited. I was asked to provide additional information after purchasing my product due to my location. It made me feel racially profiled and like a thief. I would have preferred if they waited a couple extra day before shipping my product to make sure that my payment processed and not said anything to me at all. Instead I was threatened with order cancellation if I didn’t provide additional proof of my identity. I’m. sure that whoever is reading this will probably just shrug their shoulders, say that’s the policy, and continue to make additional request of customers from urban locations. Just so you know, I’ll never be one of those customers again.
4 years ago
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