I ordered 250 rounds of Colt .45 ammo from this company and they bulk packed it in a cardboard box. When I placed the ammo in my carrier, I noticed they shorted the count.
I called and some obviously inexperienced kid, said we can’t send the additional ammo or refund to my credit card for the missing rounds (which are almost $2.00 per). He then said store credit only towards a purchase. I told him he’s all out of ammo! Store credit? No one knows when they’ll get the anmo in-house, so store credit is useless. He abrasively says, that’s it, we’re not doing a refund.
When I mentioned that the North Carolina State Attorney Generals Office may like to hear how you’re doing business, his response was, “I don’t think the attorney generals office is worried about a few rounds of ammunition.“ Well, they may not be worried about a few rounds of ammunition, unless you’re doing this to every customer and making out like a bandit by shorting your customers ammo count. I told him I’ll just go to my credit card company and dispute the charge. He then told me that they would block me from the website.
So, this is how customer service and business is handled at Outdoor Limited. Caveat Emptor (Buyer Beware). And remember, there’s plenty of other places to purchase ammo, especially since this place can’t seem to keep it in stock anyways.
4 years ago
Outdoor Limited has a
4.8
average rating
from
100,588
reviews