First of all, let me say that the company's products, selection, and prices are very good compared to their competitors; I have no gripe with those. My problem is with their shipping department which has botched up my order three times over the past year, sending either the wrong caliber or only part of an order. I can understand an occasional error here and there, but three times in a year is excessive, and it's not as if I put in a huge amount of orders. This necessitates me having to fill out a form to correct the matter and take a pile of photos of all sides of the various shipping cartons, packing slips, etc., and send them off to the company, which is time consuming; and, being a senior, I especially value my time as it is, obviously, running out. Another potential annoyance with shorted orders is that, by the time the people responsible for correcting order errors get to fill my order, the item may very well be out of stock. The situation was especially disconcerting in the case of my most recent order as the person, who packed only half of it, somehow, didn't notice that the carton containing the ammo had the number of rounds it contained clearly printed in large, dark numerals.