My order #1588286 on February 28, 2022 of (2) sku PMC9ABP PMC 9mm 9A Ammunition 115 Grain Full Metal Jacket Battle Pack 300 Rounds arrived today March 8, 2022 However, one of the 2 battle packs was ripped open, which kind of defeats the purpose of a sealed heavy-duty battle pack. I attached photos of the condition upon opening the box -which showed no indication of damage to explain the ripped heavy-duty vinyl battle pack. The entire reason for ordering this item was to have sealed, secured ammo that is easy to transport. I asked Outdoor to advise what is offered to correct this issue. Their response on Wed, Mar 9, 2022 at 9:26 AM was Good morning, I am very sorry to hear about this. This is cosmetically damaged packaging and should not affect the quality of the ammo, we do not advertise the packaging as " sealed, secured ammo [storage]" We sell the ammo that is in the boxes. I do apologize for the error with this. Eric Outdoor Limited I reponded with the following in support of my claim that the packaging in this case is an integral part of the product. I have to respectfully disagree and so do most of your competitors and Google. To claim that this is "cosmetically damaged packaging" is like saying an umbrella or and MRE with a rip in it is "cosmetically damaged". The general public understanding of a "battle pack" is that it is a sealed, water-tight, transportable package of ammo that can be carried and safely stored in normal conditions as evidenced by the ads of your competitors and Google's description below. Do you stand behind your product and the understanding and take responsibility for your employees work, and your customers satisfaction and your suppliers or not. Mark I listed their competitors sales add for the same product as well as Google's definition of a battle pack. "used as a secondary form of waterproofing for your ammunition. This is great for storing or caching your ammunition for future emergencies or time at the range. The handle makes it easy to transport and convenient to take with you, wherever you go. So stock up and stack these in your basement or bury them by you cabin. Either way, the Battle Pack has your ammo covered." Walnut Creek PMC 9A-BP ammo is 9mm 115 grain rounds packed in special plastic “Battle-Packs” that are water-proof and wear-resistant. That means these rounds are ready to store as soon as you get them or take them right out to the range. Bulk Munitions This convenient and travel-ready sealed Battle Pack is filled with 300 rounds (6 boxes) of brand-new PMC 9mm 115 Grain FMJ, perfect for a range trip, a serious training day, or long-term storage in the gun safe or bug out bag. Your new 9mm Battle Pack holds 6 boxes of 50 cartridges each. With a built-in carry handle and a tough polymer exterior, this 9mm FMJ Battle Pack is ready for anything! Ammunition Depot And when you ask Google "What is PMC Battle Pack" the first answer from gunbuyer.com concurs with my claim. People also askWhat is PMC battle pack?PMC Battle Packs are built to take a beating to keep your PMC Ammunition safe and secure.  PMC Battle Packs are vacuum-sealed and wrapped in a high density  advanced polymer sleeve.  Jan 19,2022 https://www.gunbuyer.com/pmc.... Mark Jordan