Prices are pretty good. Availability is very good. Customer service and policies are stunningly bad. 1) The website states they have a local showroom and that it is open. It lists the physical address and states that local pickup is available. However, when you arrive, there is a sign on the reception window stating the window is for food delivery only, and that the storefront is closed, contradicting the website. 2) Their website says customer service is open 7 days a week, 9-5pm, but elsewhere on the website, there is a message stating "Do not call or email about the status of your order"...harsh. Does not make you feel like a valued customer. At all. 3) They have a return policy. It states in Returns they do not accept returns on ammo. But when you look under Terms & Conditions, it simply states "We do not accept returns." Meaning, everything. 4) The website states "Fast Shipping". Yes...the shipper is fast...UPS, FedEx. But it takes Outdoor Unlimited 9-10 days from your order date to pack a couple ammo packs in a carton, label it, and get the carton out of their warehouse and on a shipping truck. Extremely slow. They will not accept any changes to the order. 5) Boxes are poorly packed. All the foam is on the top with literally no packing on the bottom. Only a layer of corrugated between the concrete and the ammo. Luckily, the shipping company handled my package carefully and didn't accidentally drop it.