They left an item up for sale on their website after it had already sold out. After waiting a week for my order to ship it finally arrived three days later with 250 shotgun shells I paid for missing without a single word about only part of my order shipping, or an assurance that the rest was on the way. After emailing customer service I was told to send pictures of the package I received to the shipping manager. After waiting a week for a response from the shipping manager I was told the item I paid for was out of stock, and I was issued a refund for the part of my order that didn’t ship without being given the option of having a different brand that has a similar price shipped to me instead. There was no hesitation when taking my money for a product that wasn’t in stock, but I have to wait 3-5 business days to get the money back that I wanted to spend on ammo. This seems like a very backwards and terrible business model.