I love everything about Pact and what they stand for! The coffee is so reasonably priced, it's amazing coffee that's easy and quick to brew, and the deliveries are seamless and so quick (especially if you need a quick top up of coffee when you're running out)! Their customer service is amazing, and very responsive as well. And to top it all off, they're doing their bit to ensure fair trade. There's nothing to be unhappy about!