My package was mistakenly delivered to a different address, and as a result, I did not receive my 3/4 bib shorts and base layer. I promptly reported the issue and was advised to file a claim with USPS. I must admit I'm a bit disappointed, as I’ve experienced other companies, like Competitive Cyclists, stepping in to assist with a replacement order while handling the claim on their end. While I genuinely appreciate the quality of the base layer I received in a separate shipment, this experience has left me hesitant to make future purchases from Pactimo.
10 months ago
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