I recieved an order to find the most expensive item the hopper missing, no one let me know it wasnt going to be sent Or if it was due to be sent later, so had to ring customer services to be told it isnt in stock even though you could still purchase them online. I have to wait 3 and a half weeks till they get anymore even after taking my money. The other items, i only ordered due to The fact i couldnt find the hopper on sale anywhere else and these items are slightly more expensive than other places. Hopefully i get my missing hopper soon. The guy i spoke to at customer services was very pleasant and helpful. They have a good selection of parts though.