I ordered 6 Pleached Hornbeam Trees - Carpinus Betulus Size: 3.3m and 12 Wooden Tree Stakes (Length: 1.8 Metres) in March 2021. The trees came on the back of a van and were light enough to carry to the back garden by one strong individual using the metal handle around the root ball and resting the trunk on their shoulder but it was easier with two people. The trees were planted on the same day using the videos supplied on the website to aid the process. Delivery was in the timeframe expected. No damage to any of the items. Time will tell as to the quality of the trees and how they respond in their new environment.