Never got a call, text or email to say that my parcel was out for delivery. Was home the entire day and supposedly, Parcelforce tried to deliver my parcel and failed to. I got no texts/calls saying they were on their way or at the door or I would have waited at the door. I got no texts/calls/card saying "We missed your delivery" either. Absolutely no contact about anything. No delivery window, no tracking, no call or text on arrival, no proof that they attempted to deliver, only the looming threat that I'll eventually have to try picking up a bulky bit of furniture from the depot myself. Horrible service.