I placed an order a week ahead of the delivery date and it was cancelled last minute due to a fault in their system and the redelivery date was not exactly ideal for me. Still, as it was urgent, I agreed to a new scheduled date, they still managed not to deliver my item because they forgot about it and did not even inform me. I only found out last minute about this when I called them. They couldn't even make an exception and send the item by express delivery so that I would at least receive it on the day the product was supposed to be delivered. Now I and the recipient are extremely upset as it is a last minute before Easter weekend and is absolutely impossible to get this item anywhere else locally or virtually at such short notice. I had very high hopes and was very disappointed, so please avoid this business at all cost to avoid any disappointment!